Founded on strong values
Our values are integrity, compassion, accountability, respect and excellence. We are committed to delivering best-in-class care services to our community.
At the core of our business is a focus on providing an exceptional quality of service. This is integral to our foundations and every action we take is carried out to uphold our integrity. A central value which forms the basis of our recruitment process to ensure staff are aligned with how our services are delivered.
“Having that someone to talk to has made my life that much more enjoyable”
— Kristen Molloy – Bedfordshire
Our commitment to you…
You are treated as an individual and your wishes are respected.
We understand your needs, likes, dislikes and preferences.
You are supported and cared for in the way you choose.
To ensure you live in a safe place at all times.
You are always in control of the care you receive.
Being able to develop a strong bond between you and your carer is really important. Which is why we focus on providing you with continuous care.
Caregivers who are skilled, trained and regulated
Mega Resources are fully licensed and regulated by the Care Quality Commission (CQC). Our rating deems us to be safe, effective, caring, responsive and well-led. These are attributes around which we build our caregivers training.
Consistency of service is really important to us which is why regular audits are carried out by our local managers. As part of this, face to face and written reviews are undertaken with our clients and caregivers. This is to ensure a consistent level of service is being delivered to you. Gathering vital information that will help us identify how we can continue to improve our service.
Meet the team