The purpose of our care and support provision at home is to realign and enable all patients to their highest optimum level of independence and control. We absolutely believe Individuals should be ‘supported’ in daily tasks, not have tasks ‘completed’ for them.
We understand that by showing flexibility, strong communication and commitment to our patients and their needs, we build not only a strong provider-client relationship but enable our patients to feel more empowered and in-control of their care arrangement.
We support all clients to become as independent as possible and live fulfilled lives within comfort of their own home.
“Very polite, caring and extremely thoughtful of my aunt and how she's feeling. She is treated with dignity. Very pleased.”
— D S (Niece of Client)
Our outcome – focused-approach
You are treated as an individual and your wishes are respected.
We understand your needs, likes, dislikes and preferences.
You are supported in achieving your personal goals.
You are always in control of the care you receive.
Your support plan is frequently reviewed and frequently changing.
We support you in maintaining close relationships with your family friends and wider community.
We believe that each Service User loved ones should be at the centre of key decision-making and we respect their knowledge and sentiments. Your support plan is based on your input, your needs, your likes and your preferences.